Palace Downtown | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

“The location dazzled with fine views of the Burj Khalifa and fountains.”view full review

Palace Downtown, a 5-star Dubai hotel with a 9.2/10 rating on Booking.com, features luxurious design that blends Arabian heritage with contemporary elegance. The hotel offers outdoor pools, an Arabian-style spa, and multiple dining options including Ewaan and Thiptara. Its location near Burj Khalifa and The Dubai Mall enhances its appeal.

Rooms & Amenities

Each of the 242 guest rooms at Palace Downtown offers luxurious furnishings and features such as private balconies with views of the Dubai Fountain. Amenities include flat-screen TVs, minibars, and complimentary Wi-Fi. The rooms are designed with Arabian decor, creating a warm ambiance.

Dining Options

Dining options include Ewaan, which serves Mediterranean and Middle Eastern cuisine in a buffet format, and Thiptara, known for its royal Thai dishes with views of the Dubai Fountain. The property also features Buhayra Lounge for shisha and poolside snacks. Room service is available 24 hours.

Leisure & Services

Leisure facilities comprise a palm-fringed outdoor pool and a fully-equipped fitness center featuring high-tech equipment. The Arabian-style spa provides treatments including hammams and body therapies. Other amenities include a temperature-controlled swimming pool.

Location & Transportation

Palace Downtown is situated near iconic landmarks like the Burj Khalifa and The Dubai Mall, providing guests with convenient access to popular attractions. Public transportation options include nearby subway stations and bus stops. Airport transfers can be arranged upon request.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

3 persons

755 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Deluxe Room

Max:

2 persons

550 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Diplomatic Suite

Max:

3 persons

1135 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai 1.2 mi

Airports

Dubai Creek SPB (DCG) 8.9 mi

Dubai (DXB) 18.8 mi

Train

Business Bay Station3700 ft

Underground

Burj Khalifa / Dubai Mall3700 ft

Bus

Bus stop1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Kids club

Spa & Leisure

Outdoor swimming pool
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

iPad
Direct dial telephone
AM/FM alarm clock

Location

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

Map view

Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates, 9770

City landmarks

Mall

The Dubai Mall

3400 ft

Tower

Burj Khalifa

5200 ft

Aquarium

Dubai Aquarium & Underwater Zoo

3600 ft

Theme Park

Kidzania

3900 ft

Museum

The Green Planet by Meraas

1.3 mi

Landmark

Lux Crawl

3000 ft

Gallery

Mb & f M.a.d'gallery

2200 ft

Landmark

Burj Khalifa-View from Top

2200 ft

Shopping Area

Bay Avenue

1.5 mi

Landmark

Dubai Hills Golf Club

3300 ft

Park

Safa Park

1.9 mi

Gallery

Empty Quarter

1.4 mi

Gallery

Opera Gallery Dubai

1.4 mi

Gallery

Cuadro

1.5 mi

Landmark

Emirates Towers

1.7 mi

Night club

Mint Leaf of London

1.1 mi

Nearby

Fountain

The Dubai Fountain

800 ft

Bridge

Souk Al Bahar

1300 ft

Museum

Dubai Dino

1800 ft

Square

Burj Plaza

700 ft

Doha St. Sheikh Zayed Rd Dubai Mall; Mohammed Bin Rashid Boulevard

Gallery One Dubai Mall

1200 ft

Bur dubai Building 20

Bastakia Quarter

1800 ft

Park

Burj Park

2600 ft

Park

Burj Park by Emaar

1600 ft

Downtown Dubai,near burj khalifa - Dubai - United Arab Emirates

Burj Lake

800 ft

Square

Dubai Lake Fountain Ride

1100 ft

Gallery

Gallery One

1200 ft

Mall

Toko Dubai

1300 ft

Financial Center Rd - Dubai - United Arab Emirates

Dubai Ice Rink

1900 ft

Financial Center Rd - Dubai - United Arab Emirates

Candylicious

1900 ft

Restaurants

Ewaan

300 ft

Mohammed Bin Rashid Boulevard Ground Level

Al Bayt

200 ft

Palace Downtown

The Meat Co

600 ft

Souk Al Bahar

Shakespeare and Co

400 ft

Souk Al Bahar

Claw Bbq

1000 ft

Souq al Bahar Downtown

Social House

1400 ft

101 Dubai - Al Ain Rd Between The Dubai Fountain and Star Atrium

At.Mosphere

5200 ft

122nd Floor

Fai

2700 ft

Mohammed Bin Rashid Boulevard Palace Downtown

Reviews and Ratings

Reviews from guests about their experience.

66%

loved their spa retreat and can’t wait to return.

6.6/10

Nice

Rooms

8.4

Location

10.0

Service

8.4

Dining

7.6

Peter

United Kingdom, March 2025

7.4/10

My stay at Palace Downtown was enjoyable overall, thanks to its very nice location and friendly staff. However, I did face a few issues with room cleanliness and dining options. The ambiance was lovely, but certain aspects, like the balcony furnishings, could use an update.

Rooms

8.0

My Deluxe Room with Fountain View was spacious and clean, but I did find the bathroom a bit cramped. The balcony was nice but poorly furnished. I appreciated the comfort of the bed, though the pillow menu was lacking.

Service

8.0

The staff were generally friendly and helpful. A standout was Yana Chemina, who quickly assisted me with taxi arrangements during a busy time. Overall, service was good, though not really good.

Location

10.0

The hotel is perfectly situated right next to Dubai Mall and offers stunning views of the Burj Khalifa and the dancing fountains. It truly is a fantastic location for anyone looking to explore downtown Dubai.

Dining

7.0

While I enjoyed the buffet restaurant, the theme restaurant experience was a bit disappointing with limited options. Room service was great, with quick delivery and great presentation.

Facilities

8.0

The amenities like the pool, gym, and spa were impressive. However, I faced some inconvenience as the pool was closed for maintenance during my last day.

Aiden

United Kingdom, March 2025

5.4/10

My stay at Palace Downtown was absolutely magical! The amazing views of the Burj Khalifa and the fountain shows made it lovely. The staff was incredibly friendly, greeting me with smiles and great service. Although I loved the food variety at the breakfast buffet, the dining prices were quite high, which surprised me a bit. Overall, I can't recommend this place enough!

Rooms

10.0

I stayed in a Deluxe Room with a fountain view and the experience was amazing. The room was spacious, clean, and beautifully decorated with Arabian themes. I had a great view from my balcony, making it perfect for enjoying the fountain shows right from my room.

Service

10.0

The service was really good! Staff members like Eunice and Arshad went above and beyond to ensure my stay was comfortable. They remembered my name, fulfilled all my requests, and even surprised me with a cake for my birthday.

Location

10.0

The hotel's location is spot on, just a short walk from the Dubai Mall and right in front of the beautiful fountains. I loved being close to so many attractions, making it super convenient to explore Dubai.

Dining

9.0

The breakfast buffet was massive with a huge variety of delicious options, truly beyond what I expected. However, dining at the hotel was pretty pricey, which was a bit surprising compared to my past experiences in Dubai.

Facilities

10.0

The hotel had fantastic facilities including a great pool area, and the overall maintenance was great. The atmosphere was relaxing, giving me a true sense of luxury during my stay.

Samantha

United Kingdom, January 2025

6.0/10

I had an very nice stay at the Palace Downtown in Dubai. The views of Burj Khalifa and the fountains from my balcony were absolutely amazing, and the staff made me feel super welcome and attended to my needs. However, a few housekeeping issues popped up at the beginning of my stay, and the Thai restaurant didn't quite meet my expectations. Overall, it was a fantastic experience, and I'm definitely planning to return!

Rooms

9.0

My room was lavishly decorated, comfortably spacious, and had an very nice view of the fountains and Burj Khalifa. However, the cleanliness was hit-or-miss at first, with the need for better attention to details like shampoo replenishment.

Service

8.0

The service was mostly excellent, with friendly staff like Osama at the front desk being notably attentive. They quickly responded to my requests, although housekeeping's initial performance wasn't up to their usual standard.

Location

10.0

The hotel's location is unbeatable, right next to the Dubai Mall and with easy access to the Souk Al Bahar. This made my visit to attractions super convenient and enjoyable.

Dining

7.0

Dining at the hotel offered stunning views and, while my lunch was a good experience, I was disappointed with the Thai restaurant-overcooked dishes and higher prices.

Facilities

8.0

The facilities were nice, though I wished there were a more direct access for room service or perhaps a dedicated adults-only pool area. The common areas were beautifully atmospheric, adding to the overall vibe.

Ella

United Kingdom, December 2024

6.8/10

I had a pretty mixed experience at Palace Downtown. The charm of the Arabic styling and the stunning views of the lake were good, but I faced some issues with the room conditions, which weren't at the standard I expected. The service was friendly and accommodating, which made a difference, but the dining options could definitely be improved.

Rooms

6.0

My room had some maintenance issues like a leaking WC and an overwhelming smell that lingered. However, the rooms were spacious with lovely large balconies, though they could use some serious renovations.

Service

8.0

The staff members were incredibly polite and always ready to help me with anything I needed, which made my stay feel more comfortable despite the room issues.

Location

10.0

The hotel's location is absolutely unbeatable, right across from Burj Khalifa and super close to Dubai Mall. I loved the easy access to great restaurants and attractions.

Dining

6.0

While the seafood buffet was tempting, the regular dining experience didn't quite match the luxury vibe I was expecting. It felt a bit underwhelming for a 5-star hotel.

Facilities

7.0

The hotel provided various facilities like room service and spa options, but the overall state of the rooms and amenities wasn't up to par with the price point.

Layla

United Kingdom, November 2024

7.4/10

My stay at the Palace Downtown was a truly enchanting experience! The ambiance was as if I stepped into an Arabian fairy tale, and the staff was incredibly attentive. The only drawback was the long check-in process, which was a bit of a hassle. Overall, I was completely satisfied with my visit! 🌟

Rooms

9.0

I stayed in a Deluxe Room with Fountain View, and the view was absolutely stunning! I felt like I had front-row seats to the fountain shows right from my bed. The only downside was the orientation of the TV, which was uncomfortable when lounging. Overall, very comfortable and well-maintained.

Service

8.0

The service was really good; the staff were friendly and attentive to my needs. However, I did experience some slow service during check-in, which could be improved. Other than that, every staff member I encountered was professional and made sure I felt welcomed.

Location

10.0

The hotel's location is amazing, right across from the Burj Khalifa and within walking distance to the Dubai Mall. Being in such a central part of the city made it convenient for exploring. I couldn't have asked for a better place to stay!

Dining

9.0

The breakfast buffet was genuinely impressive with a vast variety of options. Each station was well-organized, and the quality of the food was great. I really enjoyed the attentive service during breakfast, but I did notice some worn furniture in the dining area, which could use an update.

Facilities

10.0

The amenities at the hotel were fabulous! The pool, gym, and spa facilities were well-maintained and offered a luxurious experience. I appreciated the attentive service provided throughout my stay as well.